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Website Hosting Acceptable Use Policy (AUP)

 

Moon Web Design provides website hosting to numerous clients, and we have a responsibility to protect each client and provide the best services available. The following guidelines were designed to insure these services.

The provisions of this Policy are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Moon Web Design reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Acceptable Use Policy(AUP)

By using our website hosting services, you agree to comply with our policies. You are expected to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. We expect you to have a basic knowledge of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are to be avoided. Common sense is the best guide as to what is considered acceptable use. The following are unacceptable uses:
Illegality in any form, including but not limited to activities such as unauthorized distribution or copying of copyrighted software, violation import/export restrictions, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal activities.

Illegal Use

Moon Web Design servers may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: "Pirated software", "Hackers programs or archives", "Warez Sites", "Irc Bots", "Mp3", "Pornography".

We will be the sole arbiters as to what constitutes a violation of this provision.

System and Network Security & Resources
Violations of system or network security are prohibited, and may result in criminal and civil liability

Examples include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting.

It is a violation for anyone who, including but not limited to, employs posts or programs which consume excessive CPU time or storage space, permits the use of mail services, mail forwarding capabilities, POP accounts, or auto responders other than for their own account; or resale of access to CGI scripts installed on our servers.

Abuses of our server resources includes (but are not limited to): Running background tasks without prior written permission; running Chat Rooms Internet Relay Chat; IRC Bots; daemons and other executable files; receiving more than 500 emails a day. Further more any usage of 10% or greater resource usage (CPU, Memory etc.) is an undue burden to our system and is not acceptable - If you do not comply with this ruling then your service may be terminated immediately without notification (You will have the right to appeal to us and no other body).

These applications are not allowed under any circumstances on our servers due to being server resource intensive or represent a security threat.


CGI/PHP SCRIPTS:

  • UltimateBBS (all versions)
  • Ikonboard (all versions)
  • Yabb (all versions)
  • nph-proxy
  • The Anonymizer
  • Matt Wright's FormMail v1.90 and earlier (Security Hole in Script)
  • Portscanning CGIs
  • Security Auditing CGIs
  • Chat room scripts

IRC:

  • IRC Servers
  • IRC Clients
  • IRC BNCs (PsyBNC, BNC)
  • IRC Bots (Mech/Eggdrop)

Servers:

  • Game Servers
  • Proxy Servers

Tools:

  • Portscanners
  • Network/System Security Auditing Tools
  • Exploits

Other:

  • Any SOAP Mailers

Tortious Conduct

No one shall post defamatory, scandalous, violent or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

Spamming

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site or distributing, advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail or spam.

Modification

Moon Web Design reserves the right to add, delete, or modify any provision of this Policy at any time without notice. Reporting Network Abuse Any party seeking to report any violations of Moon Web Design's policy may contact via e-mail: abuse@moonwebdesign.co.uk

Service Availability

Moon Web Design shall use all reasonable endeavours to make available to you at all times the Server and the Services but we shall not, in any event, be liable for interruptions of Service or down-time of the Server.
We shall have the right to suspend the Services at any time and for any reason, generally without notice, but if such suspension lasts or is to last for more than 30 days you will be notified of the reason.
The Services provided to you hereunder and your account with us cannot be transferred or used by anyone other than you. No more than one log-in session under any one account may be used at any time by you. If you have multiple accounts, you are limited to one login session per system account at any time; user programs may be run only during log-in sessions. If your account is found to have been transferred to another party, or shows other activity in breach of this subclause, we shall have the right to cancel the account and terminate the Services and/or this Agreement immediately.

Moon Web Design reserve the right to suspend or cancel any account and
terminate the Services and/or any agreement immediately, without refund,
if you are found to be in breach of
AUP or Terms & Conditions Policy.

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Website Hosting Acceptable Use Policy (AUP)

Page last updated Tuesday 11 December 2018
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